RECENT CASE STUDIES

Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and…
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”

RECENT CASE STUDIES

Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and…
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Banking
  |  
Financial Services
  |  
VMS Configuration
  |  
VMS Implementation
  |  
VMS Solutions
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
MSP
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Excellence in Freelancer Management
MSP
  |  
Payrolling
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual
Featured image for “Transforming a Gen 2 MSP Program”
Transforming a Gen 2 MSP Program
Financial Services
  |  
MSP
  |  
Professional Services
Discover how a leading insurance provider achieved transformative MSP outcomes with Pinnacle’s expert guidance. Learn the strategies that revolutionized their operations, streamlining processes and driving success in the competitive insurance industry.
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
MSP
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
MSP
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
MSP
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).
Featured image for “MSP Growth and Adoption to 12+ BUs”
MSP Growth and Adoption to 12+ BUs
MSP
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Featured image for “Optimizing an Internally Managed MSP Program”
Optimizing an Internally Managed MSP Program
MSP
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.

RECENT CASE STUDIES

Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal internal adoption, low quality, and compliance challenges, among other issues. The Challenge Strategy: The client…
Featured image for “Growing Diverse Spend Above 50%!”
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Banking
  |  
Financial Services
  |  
VMS Configuration
  |  
VMS Implementation
  |  
VMS Solutions
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
MSP
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Excellence in Freelancer Management
MSP
  |  
Payrolling
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual
Featured image for “Transforming a Gen 2 MSP Program”
Transforming a Gen 2 MSP Program
Financial Services
  |  
MSP
  |  
Professional Services
Discover how a leading insurance provider achieved transformative MSP outcomes with Pinnacle’s expert guidance. Learn the strategies that revolutionized their operations, streamlining processes and driving success in the competitive insurance industry.
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
MSP
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
MSP
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
MSP
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).
Featured image for “MSP Growth and Adoption to 12+ BUs”
MSP Growth and Adoption to 12+ BUs
MSP
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Featured image for “Optimizing an Internally Managed MSP Program”
Optimizing an Internally Managed MSP Program
MSP
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.

RECENT CASE STUDIES

100% Supplier Payment Accuracy!
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.  This case study addresses the critical design principles and execution that have contributed to…
Featured image for “100% Supplier Payment Accuracy!”
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Banking
  |  
Financial Services
  |  
VMS Configuration
  |  
VMS Implementation
  |  
VMS Solutions
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
MSP
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Excellence in Freelancer Management
MSP
  |  
Payrolling
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual
Featured image for “Transforming a Gen 2 MSP Program”
Transforming a Gen 2 MSP Program
Financial Services
  |  
MSP
  |  
Professional Services
Discover how a leading insurance provider achieved transformative MSP outcomes with Pinnacle’s expert guidance. Learn the strategies that revolutionized their operations, streamlining processes and driving success in the competitive insurance industry.
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
MSP
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
MSP
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
MSP
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).
Featured image for “MSP Growth and Adoption to 12+ BUs”
MSP Growth and Adoption to 12+ BUs
MSP
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Featured image for “Optimizing an Internally Managed MSP Program”
Optimizing an Internally Managed MSP Program
MSP
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.

RECENT CASE STUDIES

Excellence in Freelancer Management
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual onboarding process with unpredictable volumes into an efficient, process-driven solution with minimal reliance on…
Featured image for “Excellence in Freelancer Management”
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Banking
  |  
Financial Services
  |  
VMS Configuration
  |  
VMS Implementation
  |  
VMS Solutions
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
MSP
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Excellence in Freelancer Management
MSP
  |  
Payrolling
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual
Featured image for “Transforming a Gen 2 MSP Program”
Transforming a Gen 2 MSP Program
Financial Services
  |  
MSP
  |  
Professional Services
Discover how a leading insurance provider achieved transformative MSP outcomes with Pinnacle’s expert guidance. Learn the strategies that revolutionized their operations, streamlining processes and driving success in the competitive insurance industry.
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
MSP
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
MSP
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
MSP
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).
Featured image for “MSP Growth and Adoption to 12+ BUs”
MSP Growth and Adoption to 12+ BUs
MSP
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Featured image for “Optimizing an Internally Managed MSP Program”
Optimizing an Internally Managed MSP Program
MSP
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Banking
  |  
Financial Services
  |  
VMS Configuration
  |  
VMS Implementation
  |  
VMS Solutions
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
MSP
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Excellence in Freelancer Management
MSP
  |  
Payrolling
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual
Featured image for “Transforming a Gen 2 MSP Program”
Transforming a Gen 2 MSP Program
Financial Services
  |  
MSP
  |  
Professional Services
Discover how a leading insurance provider achieved transformative MSP outcomes with Pinnacle’s expert guidance. Learn the strategies that revolutionized their operations, streamlining processes and driving success in the competitive insurance industry.
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
MSP
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
MSP
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
MSP
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).
Featured image for “MSP Growth and Adoption to 12+ BUs”
MSP Growth and Adoption to 12+ BUs
MSP
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Featured image for “Optimizing an Internally Managed MSP Program”
Optimizing an Internally Managed MSP Program
MSP
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.

RECENT CASE STUDIES

Transitioning from an Uncooperative MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary…
Featured image for “Transitioning from an Uncooperative MSP”
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Banking
  |  
Financial Services
  |  
VMS Configuration
  |  
VMS Implementation
  |  
VMS Solutions
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
MSP
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Excellence in Freelancer Management
MSP
  |  
Payrolling
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual
Featured image for “Transforming a Gen 2 MSP Program”
Transforming a Gen 2 MSP Program
Financial Services
  |  
MSP
  |  
Professional Services
Discover how a leading insurance provider achieved transformative MSP outcomes with Pinnacle’s expert guidance. Learn the strategies that revolutionized their operations, streamlining processes and driving success in the competitive insurance industry.
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
MSP
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
MSP
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
MSP
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).
Featured image for “MSP Growth and Adoption to 12+ BUs”
MSP Growth and Adoption to 12+ BUs
MSP
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Featured image for “Optimizing an Internally Managed MSP Program”
Optimizing an Internally Managed MSP Program
MSP
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.

RECENT CASE STUDIES

Hitting the Trifecta: Quality, Responsiveness & Savings
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that…
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Banking
  |  
Financial Services
  |  
VMS Configuration
  |  
VMS Implementation
  |  
VMS Solutions
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
MSP
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Excellence in Freelancer Management
MSP
  |  
Payrolling
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual
Featured image for “Transforming a Gen 2 MSP Program”
Transforming a Gen 2 MSP Program
Financial Services
  |  
MSP
  |  
Professional Services
Discover how a leading insurance provider achieved transformative MSP outcomes with Pinnacle’s expert guidance. Learn the strategies that revolutionized their operations, streamlining processes and driving success in the competitive insurance industry.
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
MSP
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
MSP
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
MSP
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).
Featured image for “MSP Growth and Adoption to 12+ BUs”
MSP Growth and Adoption to 12+ BUs
MSP
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Featured image for “Optimizing an Internally Managed MSP Program”
Optimizing an Internally Managed MSP Program
MSP
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.

RECENT CASE STUDIES

Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate…
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Banking
  |  
Financial Services
  |  
VMS Configuration
  |  
VMS Implementation
  |  
VMS Solutions
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
MSP
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Excellence in Freelancer Management
MSP
  |  
Payrolling
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual
Featured image for “Transforming a Gen 2 MSP Program”
Transforming a Gen 2 MSP Program
Financial Services
  |  
MSP
  |  
Professional Services
Discover how a leading insurance provider achieved transformative MSP outcomes with Pinnacle’s expert guidance. Learn the strategies that revolutionized their operations, streamlining processes and driving success in the competitive insurance industry.
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
MSP
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
MSP
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
MSP
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).
Featured image for “MSP Growth and Adoption to 12+ BUs”
MSP Growth and Adoption to 12+ BUs
MSP
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Featured image for “Optimizing an Internally Managed MSP Program”
Optimizing an Internally Managed MSP Program
MSP
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.

RECENT CASE STUDIES

LatAm MSP Program Expansion
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).…
Featured image for “LatAm MSP Program Expansion”
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Banking
  |  
Financial Services
  |  
VMS Configuration
  |  
VMS Implementation
  |  
VMS Solutions
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
MSP
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Excellence in Freelancer Management
MSP
  |  
Payrolling
summaryOur team took over an existing, VMS-based payrolling program from a large, global provider within the communications and media sector. A key goal was to transform a complex, highly manual
Featured image for “Transforming a Gen 2 MSP Program”
Transforming a Gen 2 MSP Program
Financial Services
  |  
MSP
  |  
Professional Services
Discover how a leading insurance provider achieved transformative MSP outcomes with Pinnacle’s expert guidance. Learn the strategies that revolutionized their operations, streamlining processes and driving success in the competitive insurance industry.
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
MSP
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
MSP
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
MSP
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).
Featured image for “MSP Growth and Adoption to 12+ BUs”
MSP Growth and Adoption to 12+ BUs
MSP
After a successful MSP and VMS implementation, a leading communications firm saw the opportunity to expand its program to encompass additional spend. However, the program was neither well-known nor understood internally, and the organization’s various business units had a long history of operating independently.
Featured image for “Optimizing an Internally Managed MSP Program”
Optimizing an Internally Managed MSP Program
MSP
As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.
Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Featured image for “Transforming a Gen 2 MSP Program”
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).

Connect with a solutions expert

Featured image for “Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader”
Transforming Contingent Workforce Management: A Customized VMS Solution for a Global Financial Leader
Pinnacle Group partnered with a Fortune 500 financial and payment technology company, a global leader in innovative payment acceptance and issuer solutions, to address critical challenges in their contingent workforce management. The project involved implementing a Vendor Management System (VMS), enhancing staff augmentation, and developing resource tracking modules. The goal was to improve visibility, streamline processes, ensure compliance, and enhance supplier management.
Featured image for “Growing Diverse Spend Above 50%!”
Growing Diverse Spend Above 50%!
summaryA regional energy provider sought to optimize its MSP program while at the same time growing its spend with local, diverse suppliers. In particular, the decade-old program was experiencing minimal
Featured image for “100% Supplier Payment Accuracy!”
100% Supplier Payment Accuracy!
Over the past decade, Pinnacle has achieved 100.0% supplier payment accuracy within our MSP programs.  Collectively, these programs represent tens of billions of dollars in payments and thousands of suppliers.
Featured image for “Excellence in Freelancer Management”
Featured image for “Transforming a Gen 2 MSP Program”
Featured image for “Transitioning from an Uncooperative MSP”
Transitioning from an Uncooperative MSP
A leading utility had a decade-long business relationships with an MSP provider that had been underinvesting in the program. Spend was low and not growing, compliance issues were significant, and customer satisfaction was virtually non-existent. In addition, the customer was using the MSP’s proprietary VMS technology rather than a leading commercial solution.
Featured image for “Hitting the Trifecta: Quality, Responsiveness & Savings”
Hitting the Trifecta: Quality, Responsiveness & Savings
A leading business and technology services provider had historically operated its contingent labor program with limited strategic involvement and a best efforts/low cost approach to req fulfillment, supplier management, and VMS technology. The result was too many suppliers, an inefficient process, and rates that were well outside of market.
Featured image for “Achieving 100% Tier 1,  50% Tier 2 Diverse Spend”
Achieving 100% Tier 1, 50% Tier 2 Diverse Spend
A large media & entertainment firm established aggressive goals around both Tier 1 and Tier 2 diversity spend across its enterprise. Historically, the percentage of Tier 2 diverse spend within contingent labor had consistently tracked in the upper teens. The goal was to accelerate Tier 2 diverse spend without adversely impacting supplier or candidate quality.
Featured image for “LatAm MSP Program Expansion”
LatAm MSP Program Expansion
A leading insurer sought to expand its contingent labor program internationally while expanding services to include both staffing as well as services procurement (SOW spend).