Equipping Teams for a Fortune 100 Telecom’s Internal VMS Transition

Pinnacle GroupCase Studies, Technology

Pinnacle Group partnered with a financial services client to implement governance around contractor assignment tenure. This included leveraging automation in the vendor management system (VMS) to flag upcoming or overdue assignment tenure violations, communications & training to client users, end-date validations at time of extension, and regular cadence assignment tenure audits.

Optimizing an Internally Managed MSP Program

Pinnacle GroupCase Studies, Technology

As part of our strategic relationship with a long-term client, we proposed outsourcing their Talent Acquisition function. The IT/professional program had shrunken considerably over the past decade, and the talent pool was not strong enough to serve internal customer needs.